FSI is able to provide the following relating to Unitholder Recordkeeping & Transfer Agency services.


FSI is able to provide the following relating to Unitholder Recordkeeping & Transfer Agency services:

System Environment

  • Maintain Investor Accounts
  • Systematic Transaction Settlement
  • Real-Time Processing
  • Manager Reporting Output
  • Multi-Load: No Load, Front End, DSC, LSC
  • Multi-Class: Retail, Institutional, Fee Based, Tax Class
  • Multi-Channel Distribution: IIROC, MFDA, Direct/In-House, Offshore

FundSERV Network Connection

  • Dealer Wire Order Transaction Processing
  • Electronic Dealer File Creation & Delivery
  • N$M Automated Settlement via (CAD) Large Value Transfer System (LVTS) and (USD) FedWire wire payments
  • Automated Non-Financial Updates (NFU)

Account & Transaction Processing

  • Distributors: Client Name, Nominee, Intermediary
  • Account Types: Non-Registered, RSP, RIF, Spousal, Joint, Locked-In, Non-Resident
  • Transactions: Purchase, Redemption, Switch, Transfer, Commission Rebate, Management Fee Rebate
  • Adjustments & Dealer Error Corrections
  • Investor Paid Fees: DSC Recovery, Early Redemption Fee (ERF), Non-Resident Withholding Tax Deductions
  • Systematic Plans: Pre-Authorized Chequing (PAC) & Systematic Withdrawal Plan (SWP)
  • Fund NAVPU Upload or Input

Advisor Compensation Processing & Payment

  • Investor Paid ‘Front End’ Commission
  • Fund Paid ‘Back End’ Commission
  • Service “Trailer” Fees
  • Performance Fee Allocations

Trust Accounting & Banking Services

  • Fund Trust Bank Account Reconciliation
  • Custodian / Prime Broker Money Movements
  • Dealer & Investor Settlement Cheque Processing
  • LVTS (CAD) & FedWire (USD) Electronic Payments
  • Electronic Funds Transfer (EFT) via Canadian Payments Association (CPA) Network

Income / Distribution Processing

  • Frequencies: Monthly, Quarterly, Semi-Annual, Annual
  • Payment Types: Re-Investment of Units, In-Cash
  • Adjusted Cost Base (ACB) Average Cost & Book Value Adjustments: Return of Capital, Notional, Re-Invest & Unit Consolidation

Call Centre Services

  • ‘Account Inquiry’ In-Calls: Dealer Head Offices, Advisors, Assistants, Investors
  • ‘Deficient Documentation Resolution’ Out-Calls

Dealer Services

  • Dealer Head Office Relationship Management
  • Contact Information & Preferences Database
  • Product & Process Notices Circulation
  • Web-based Electronic Account Inquiry

Product Distribution & Sales Support

  • Sales Reporting
  • Sales Rep / Advisor Contact Information Database
  • FundSERV FUNDcom: Web-Based Investor Account Inquiry for Advisors, Sales Assistants & Dealer Head Offices
  • Manager Head Office Web-Based Account Inquiry

Investor Communications

  • Statements of Account
  • Annual Reports
  • Material Change Notifications
  • Transaction Confirmations
  • Regulatory / Ad-Hoc Print & Mail

Investor Tax Reporting

  • Creation of PDF Proofs, Production & Delivery of Slips & Receipts
  • Product Types: Mutual Fund Trust, Corporate Class, Limited Partnership
  • Slip Types: T3 / R16; T5 / R3; T5013A; NR4; RSP Contribution / T4RSP / T4RIF / R2
  • Electronic Filings: Canada Revenue Agency (CRA), Ministry of Finance Quebec

Unitholder Recordkeeping Specialized Offerings

  • Alternative Products & Note Processing
  • Anti-Money Laundering Reporting
  • Business Process Analysis
  • Data & Business Process Conversion Consultation
  • Form 45-106F1 Report of Exempt Distribution
  • IIROC Broker Product Approval Assistance
  • Product Development & Packaging Consultation
  • Project Management
  • Proxy Meeting ‘Scrutineer’ & Voting Tabulation
  • Registered Plan Trustee Reporting
  • Rollovers from CDS Security to Open-Ended Fund
  • Subscription Agreement Check-in, Collection & Tracking
  • Subscription Agreement Compliance, AML / KYC & Original Document Retention & Storage
  • Terrorist Watch-List Reporting