BackUnitholder Recordkeeping
FSI is able to provide the following relating to Unitholder Recordkeeping & Transfer Agency services:
1
System Environment
- Maintain Investor Accounts / Book of Record
- Systematic Transaction Settlement
- Real-Time Processing
- Manager Reporting Output
- Multi-Load: No Load, Front End, DSC, LSC
- Multi-Class: Retail, Institutional, Fee Based, Tax Class
- Multi-Channel Distribution: IIROC, MFDA, Direct/In-House, Offshore
2
Fundserv Network Connection
- Dealer Wire Order Transaction Processing
- Electronic Dealer File Creation & Delivery
- N$M Automated Settlement via (CAD) Large Value Transfer System (LVTS) and (USD) FedWire wire payments
- Automated Non-Financial Updates (NFU)
3
Account & Transaction Processing
- Distributors: Client Name, Nominee, Intermediary
- Account Types: Non-Registered, RSP, RIF, Spousal, Joint, Locked-In, Non-Resident
- Transactions: Purchase, Redemption, Switch, Transfer, Commission Rebate, Management Fee Rebate
- Adjustments & Dealer Error Corrections
- Investor Paid Fees: DSC Recovery, Early Redemption Fee (ERF), Non-Resident Withholding Tax Deductions
- Systematic Plans: Pre-Authorized Chequing (PAC) & Systematic Withdrawal Plan (SWP)
- Fund NAVPU Upload or Input
4
Advisor Compensation Processing & Payment
- Investor Paid ‘Front End’ Commission
- Fund Paid ‘Back End’ Commission
- Service “Trailer” Fees
- Performance Fee Allocations
5
Trust Accounting & Banking Services
- Fund Trust Bank Account Reconciliation
- Custodian / Prime Broker Money Movements
- Dealer & Investor Settlement Cheque Processing
- LVTS (CAD) & FedWire (USD) Electronic Payments
- Electronic Funds Transfer (EFT) via Canadian Payments Association (CPA) Network
6
Income / Distribution Processing
- Frequencies: Monthly, Quarterly, Semi-Annual, Annual
- Payment Types: Re-Investment of Units, In-Cash
- Adjusted Cost Base (ACB) Average Cost & Book Value Adjustments: Return of Capital, Notional, Re-Invest & Unit Consolidation
7
Technology Services
- Proprietary DIAMOND Investment Fund System
- Fund Manager Web Portal system inquiry access
- ‘Direct’ Investor Web Portal
- APIs for Automated Data Download/Export
- Custom App for SalesForce CRM System
8
Call Centre Services
- ‘Account Inquiry’ In-Calls: Dealer Head Offices, Advisors, Assistants, Investors
- ‘Deficient Documentation Resolution’ Out-Calls
9
Dealer Services
- Dealer Head Office Relationship Management
- Contact Information & Preferences Database
- Product & Process Notices Circulation
- Web-based Electronic Account Inquiry
10
Product Distribution & Sales Support
- Sales Reporting
- Sales Rep / Advisor Contact Information Database
- Fundserv myserv: Web-Based Investor Account Inquiry for Advisors, Sales Assistants & Dealer Head Offices
- Manager Head Office Web-Based Account Inquiry
11
Investor Communications
- Statements of Account
- Annual Reports
- Material Change Notifications
- Transaction Confirmations
- Regulatory / Ad-Hoc Print & Mail
12
Investor Tax Reporting
- Creation of PDF Proofs, Production & Delivery of Slips & Receipts
- Product Types: Mutual Fund Trust, Corporate Class, Limited Partnership
- Slip Types: T3 / R16; T5 / R3; T5013A; NR4; RSP Contribution / T4RSP / T4RIF / R2
- Electronic Filings: Canada Revenue Agency (CRA), Ministry of Finance Quebec
13
Unitholder Recordkeeping Specialized Offerings
- Alternative Products & Note Processing
- Anti-Money Laundering Reporting
- Business Process Analysis
- Data & Business Process Conversion Consultation
- Form 45-106F1 Report of Exempt Distribution
- IIROC Broker Product Approval Assistance
- Product Development & Packaging Consultation
- Project Management
- Proxy Meeting ‘Scrutineer’ & Voting Tabulation
- Registered Plan Trustee Reporting
- Rollovers from CDS Security to Open-Ended Fund
- Subscription Agreement Check-in, Collection & Tracking
- Subscription Agreement Compliance, AML / KYC & Original Document Retention & Storage
- Terrorist Watch-List Reporting
- DTCC data connection for U.S. based investors
- Capital Call administration & Committed/Invested Capital tracking