Dennis E. MacPherson

Senior Vice President, Client Relations

Dennis MacPherson is responsible for business development and client relations at SGGG-FSI. Dennis initiated the build of Diamond, our in-house fund administration system, which launched in 2012. Dennis has also created new lines of business for SGGG-FSI including solutions for portfolio managers launching pooled funds, and has had great success setting up untraditional products on the Fundserv platform. 

Dennis has diverse experience in investment fund operations, having begun his career with TD Bank Financial Group supporting Greenline Investor Services (now TD Waterhouse Canada). Later, the TD third-party fund business was purchased by AGF Management Ltd., and Dennis accepted the role of Director, Dealer Relations for Unisen Inc. (later purchased by Citigroup).

Dennis then returned to TD Bank to run the Client Transfer Services area, for all products and business lines of the Wealth Management Division. He then accepted a senior management role in Investment Fund Operations, where he was responsible for transaction processing for all TD brokerage and retail distribution channels, and all TD Mutual Funds products.

Dennis was then recruited by Felcom Data Services Inc. as the Executive Vice President & Chief Operating Officer, responsible for all day-to-day operations, budgeting, and staffing. There, he developed and grew the business to the point where it was targeted and acquired by CIBC Mellon. After ensuring an orderly transition of all Clients, staff and business processes, Dennis made the decision to assume his current role at SGGG-FSI.

Dennis has been an industry leader in process improvement change as a Member or Chair of several Committees and Working Groups, and is an active Member of the Fundserv Standards Steering Committee (SSC). He has also participated in several high-profile speaking engagements, including for: IFIC (Investment Funds Institute of Canada), CCMA (Canadian Capital Markets Association), PMAC (Portfolio Managers Association of Canada), AIMA (Alternative Investment Management Association) and CAASA (Canadian Alternative Assets & Strategies Association).

Dennis holds a Bachelor of Arts in Economics from McMaster University.